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Getting Started with SmartLink

Welcome to BrandU! Let’s get you started with link on your journey!

Discover how to effortlessly earn commissions in just 3 minutes! This video walks you through browsing partner brands, creating affiliate SmartLinks, sharing with your audience, and tracking earnings—all seamlessly on BrandU.

Here’s what you’ll discover:

  1. Explore Brands: Browse by category or search for your favorites. Check commission rates and product details.
  2. Generate SmartLinks: Instantly create unique affiliate SmartLinks for products, entire collections or even brand homepage.
    • Find Products: Search for items directly by product or brand name, then instantly add selected products to your post. You can filter on the retailer website and brand name. BrandU has a multitude of brands and different products in our catalog that are easy to grab and place in your shop.
    • Paste URL: To paste in a URL, just visit any retailer or brand website online and copy the URL. You can paste any URL here—product pages, brand homepages, listings, or other collections. If the page belongs to our partner brands, you’ll earn commissions when purchases are made through it.
  3. Share & Earn: Post your SmartLinks anywhere (social media, bio, chats) and earn commissions on every purchase.
  4. Track Performance: Monitor real-time stats and view your income dashboard.
  5. Withdraw Earnings: Request payouts once your balance hits $80.

Now, you’re all set! 

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We’ve got answers to common questions right here. Bookmark these guides for quick reference!

Let’s make magic happen with BrandU!

We’re committed to helping everyone access new top brands, transparent data, and a user-friendly experience. For assistance, email us at [email protected] or join our Discord and find our team directly.

FAQ

What are best practices for increasing sales?
  1. Track trends via industry reports & customer insights.
  2. Drive decisions with sales metrics & campaign data.
  3. Boost engagement through polls/Q&A/live chats.
  4. Craft platform-specific content (videos, tutorials, curated guides).
Why didn’t I receive payment?

There are only a few reasons as to why you may not receive a payout, such as:

  • You did not select your payment method.
  • There is an active returns and reversals balance greater than your earnings. (Review the Transaction history.)
  • You did not earn commission for that pay cycle. (Review analytics)
  • Your commission earnings for the cycle were less than the minimum threshold.
  • Account is on hold and requires verification.
Which time zone are payouts allocated?

It is important to note that payments are calculated in UTC for the pay period. All payments will net accordingly for the month depending on the time zone you are in.

What are the minimum thresholds?

Payout requests are processed when your balance reaches $80.00 USD within a payment cycle. If earnings don’t meet the threshold, they remain securely in your account and automatically roll over to the next cycle. Every dollar you earn matters—we safeguard your balance until it qualifies for payout. Once your balance meets the threshold and you submit a payout request, funds will be transferred to you within 3 business days.

Why didn’t the order track? 
  • Attribution Model: Most brands use last-click attribution (credit goes to the final affiliate clicked). If a user interacts with another site (e.g., coupon toolbar) after your link, you lose credit.
  • Ad Blockers: Block tracking cookies, preventing brands from recording affiliate-driven sales.
  • Cookie Duration: Sales outside the cookie window (e.g., 30 days) aren’t tracked. Competing clicks after yours can overwrite tracking.
  • Coupon Codes: Unique codes may override affiliate links, redirecting credit to other partners.
  • User Error: Shoppers may claim they clicked your link but actually used another source or abandoned the session.
  • Delayed Tracking: Brands like Walmart report sales 3-5 days later, creating lag in visibility.